Privacy Policy

1. Information we collect

CasePilot collects information you provide directly to us, including:

• Registration data: firm name, email address, and password.
• Client data: name, email, immigration information entered through intake forms.
• Usage data: pages visited, actions taken within the platform.

2. How we use your information

We use the collected information to:

• Provide and improve CasePilot services.
• Send account-related communications (invitation emails, confirmations).
• Ensure platform security and prevent fraud.
• Comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Storage and security

Data is stored on Supabase with encryption in transit (TLS) and at rest (AES-256). We implement Row Level Security to ensure each firm can only access its own data. We have no access to your clients' records without your express authorization.

4. End-client data

Data your clients enter through the intake form is exclusively yours. CasePilot acts solely as a data processor. You, as a firm, are the data controller responsible for handling that information in accordance with applicable laws.

5. Service providers

We use the following providers to operate the platform:

• Supabase — database and authentication.
• Vercel — infrastructure and deployment.
• Resend — transactional email delivery.
• OpenAI — artificial intelligence engine (Ask CasePilot).

Each provider has its own privacy policies and complies with international security standards.

6. Your rights

You have the right to:

• Access the data we store about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Export your data in a standard format.

To exercise these rights, contact us via WhatsApp or support email.

7. Cookies

We use essential session cookies to keep your session active. We do not use third-party tracking cookies or advertising.

8. Changes to this policy

We may update this policy occasionally. We will notify you by email or via a platform notice if there are significant changes.

9. Contact

If you have questions about this policy, contact us via WhatsApp at +1 (862) 220-8056 or by email at soporte@casepilot.app.